EMPOWER PHYSICAL THERAPY

FREQUENTLY ASKED QUESTIONS

Physical therapy is a healthcare discipline that utilizes exercise, education, manual therapy, and other techniques to help patients recover from injuries, surgeries, or chronic conditions. Physical therapy can help improve mobility, reduce pain, and increase strength, flexibility, and endurance with the collective goal of restoring one’s functional capacity and quality of life.

Yes, physical therapy can be done remotely through telehealth appointments and prescribed home exercise programs that have been tailored to the patient’s specific needs. You can also utilize a hybrid approach, attending live sessions and utilizing Telehealth as your schedule allows.

  • Yes! If you are interested in booking follow-up appointments prior to your Evaluation, that can be accommodated, please call your clinic directly.
  • Yes! We can send you your intake paperwork via email or text message to fill out digitally.
  • A parent or a guardian must accompany a minor to the Initial Evaluation. We require a guardian’s signature on all documents.
  • Visit cost depends on your individual insurance plan and the contracted rates.
  • Our staff will verify your insurance and have a Financial Policy prepared that includes specific information with the estimated cost per visit.
  • Self-Pay / Cash patients will be charged $120.00 for the Initial Evaluation, and $95.00 for each follow up visit.
  • We collect any deductible, copay, or estimated coinsurance upfront at the time of the appointment.
  • All major credit cards are accepted.
  • We encourage patients to put their credit card on file in our safe and secure system. This way you don’t have to bring anything to your follow-up appointments but yourself!

Cancels and reschedules with less than 24-hour notice and no shows are subject to a fee.

After a thorough evaluation, the therapist will then formulate a list of problems you are having, and how to treat those problems. A plan is subsequently developed with the patient’s input. This includes how many times you should see the therapist per week, how many weeks you will need therapy, home programs, patient education, short-term/long-term goals, and what is expected after discharge from therapy. This plan is created with input from you, your therapist, and your doctor.

If your insurance is covering the cost of physical therapy, bring your insurance card. If you are covered by Workers’ Compensation, bring your claim number and your case manager’s contact information. If you are covered by auto insurance or an attorney lien, make sure you bring this information.

  • You should wear loose fitting clothing so you can expose the area that we will be evaluating and treating. For example, if you have a knee problem, it is best to wear shorts. For a shoulder problem, a tank top is a good choice, and for low back problems, wear a loose fitting shirt and pants, again so we can perform a thorough examination.
  • Treatment sessions typically last 30 to 60 minutes per visit.
A patient is typically seen for 8-12 visits to ensure the best outcome based upon the complexity of the case.

Physical therapists are experts at treating movement and neuro-musculoskeletal disorders. Pain often accompanies a movement disorder, and physical therapists can help correct the disorder and relieve the pain.

For these conditions, physical therapy has been identified as a preferred treatment approach that also is cost effective to the healthcare system. For more information, visit choosept.com.


In most cases, health insurance will cover your treatment. Click on our insurance link above for a summary of insurances we accept and make sure you talk to our receptionist so we can help you clarify your insurance coverage.

All fifty states have some form of direct access. In most cases, if you are not making significant improvement within 30 days, the therapist will refer you to/back to your physician.

Seeing a physical therapist first is safe and could save you hundreds of dollars or even thousands of dollars. 

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    5/5

    The staff at Empower Physical Therapy are all wonderful. You feel very welcomed and at home from the minute you check in to the minute you check out. Rachel was my physical therapist and listened to me about my symptoms and worked with me on my individual goals. She is very knowledgeable with biofeedback and pelvic floor methodologies. I highly recommend this practice as they provide very quality care.

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